How the New FTC Hotel Rate Disclosure Rule Benefits Travel Managers
Corporate Travel Managers have routinely been challenged with managing budgets around the full cost of hotel stays due to the historic omission of various fee disclosures.
Author Archive for: Ken
Entries by Ken Brown
Southwest Airlines – Balancing Rewards to Shareholder and Most Loyal Traveler
This month, Southwest Airlines unveiled significant updates to fare structures and baggage policies—signaling a shift toward a more tailored and revenue-driven approach.
US Airlines Challenging DOT Rulings by Biden Administration
Several major US airlines are challenging a series of Department of Transportation (DOT) regulations introduced under the Biden Administration, which the Department stated focused on advancing “the largest expansion of airline passenger rights.”
How to Tailor Your Hotel RFP Questions, Including Sustainability Practices
Our clients often inquire whether they are asking the right questions in their hotel RFPs to identify how properties are adapting to new requirements by the traveler, and of the travel management program
The Shifting Complexity of Group and Incentive Travel
Over the past two years, we have seen a significant shift in the management and requirements for Group, Meeting and Incentive travel.
2024
Travel Market
Report
Travel Incorporated has taken the input of various sources including The Economist, air passenger market analysis from IATA, the OAG (Official Airline Guide) and BCD, our global servicing partner, to combine and summarize the most significant trends that are likely to impact business travel.
Boeing
and the Focus
on Safety
The past few years have kept Boeing in the public eye due to concerns over a lack of safety protocols within their manufacturing processes. The numerous incidents have brought about regulatory scrutiny and federal investigations.
How would a ban on TikTok impact Business Travel?
Business Travel policies, guidelines and directives have historically been focused on cost avoidance, savings, and traveler safety. While social media has not been considered having or contributing to an impact to these areas, it is becoming a potential topic of concern due to challenges of data privacy.
TMCs Using AI To Target ‘Low-Hanging Fruit:’ Inbound Email Automation
Asked how the world’s largest travel management company was applying artificial intelligence, American Express Global Business Travel CEO Paul Abbott in December said inbound email automation was “the biggest area of low-hanging fruit.” Another big multinational TMC, FCM, recently launched a new feature to rank the urgency of inbound traveler emails and route them accordingly […]
Duty of Care for Domestic Business Travel
2024 is proving to be a year of resetting, redefining and reestablishing numerous components to business travel programs. The safety and security of your travelers is paramount to your organization and to Travel Incorporated. The trend, however, is becoming much more focused on the inclusion of domestic safety protocols as opposed to a prior conception […]